What is Mediation?

Mediation is a problem-solving process in which two or more parties voluntarily work together to resolve their differences with the assistance of a trained mediator who is an impartial third party.

The advantage of mediation is that it gives parties the power to settle their own dispute and craft creative solutions that best meet their needs. It is a collaborative, not adversarial, process.

Mediation, because it allows for the exploration and sharing of what is important to each party and why, and because it is collaborative in nature, can help preserve relationships.

Mediators provide a non-judgemental, supportive and safe environment to help parties clarify the issues and understand what is important to each and all.

Mediators do not decide who is right and who is wrong, take sides, offer advice or impose solutions. Mediators will keep confidential all that is said during the mediation.

With the mediator's guidance, the parties explore possible solutions and come to an agreement that is acceptable to them. Solutions are voluntary. Parties tend to follow the terms of the agreement because they have helped craft the solutions.

Mediation is cost effective and quick. Mediations can normally be scheduled within a couple of weeks and generally take no more than a few hours. Alternatives such as litigation or arbitration dramatically increase the cost of resolving the dispute as well as the time it takes to bring the parties together.